Cookies Policy | Ipay9 Casino

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow a website to recognise a device, remember information about a visit and support particular functions. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information we hold about you, depending on how you use our website and services.

We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions that are similar to cookies, such as remembering settings, measuring website activity, detecting unusual behaviour and helping us understand how visitors interact with our content. In this policy, we use the term cookies to refer to cookies and similar technologies unless we state otherwise.

Some cookies are placed by Ipay9 Casino, while others may be placed by service providers that perform functions for us. These providers may use information collected through their technologies in accordance with their own privacy notices and the instructions we provide. Third-party cookies may be used for functions such as analytics, security, website performance or the delivery of relevant content, where permitted by applicable law.

Why cookies matter

Cookies help us provide a reliable and convenient online experience. For example, they can help keep pages working correctly, remember your selected preferences, maintain the security of an account session and show information that is more relevant to the way you use the website. Cookies can also help us identify technical issues, understand which pages are useful and improve the structure, content and performance of our website.

2. Types of cookies we may use

The cookies used on our website may change from time to time as our services, technology and legal requirements develop. The main categories are described below. A cookie may fall into more than one category, and the length of time it remains on your device may vary.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, page navigation, secure areas, session management, fraud prevention, load balancing and the operation of forms or other essential features. If you disable these cookies, some parts of the website may not work properly or may not be available. Because these cookies are necessary for the service, they may not be controlled through optional marketing settings.

Functionality cookies

Functionality cookies allow the website to remember choices you make, such as language, region, display preferences or other settings. They can help provide a more consistent experience when you return to the website. If you remove or reject these cookies, the website may still be available, but you may need to make the same choices again and some personalised features may not operate as intended.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the links selected, the approximate time spent on a page, general device information and whether an error occurred. We use this information in aggregated or otherwise appropriate form to monitor performance, identify areas for improvement and evaluate the effectiveness of website content. Analytics information is not intended to be used to make decisions about your eligibility to gamble.

Security and risk-management technologies

We may use cookies and related technologies to help protect our website, users and services. These technologies can assist with detecting automated activity, account misuse, suspicious transactions, attempted attacks and other activity that may present a security or compliance risk. They may also help support identity, age, location or account checks where those checks are required for the service or by applicable law.

Advertising and marketing cookies

Where permitted, advertising or marketing cookies may help us understand how visitors respond to promotional content or allow relevant information about our services to be shown on this website or other platforms. These cookies may be set by us or by advertising and measurement partners. We do not use cookies to encourage unlawful gambling, and marketing activity may be subject to applicable age, location, responsible gambling and consent requirements. You can often reject these cookies without affecting essential website functions.

3. How we use cookie information

Information obtained through cookies may be used for the following purposes:

To make the website available and support its essential features.
To remember preferences and improve ease of use.
To maintain secure sessions and protect accounts, systems and transactions.
To detect, investigate and prevent fraud, abuse, technical attacks and other prohibited activity.
To understand website traffic, performance and user journeys in an aggregated or appropriate manner.
To test changes to website design, content, functionality and performance.
To provide customer support and investigate technical problems.
To measure the effectiveness of communications and promotional activity, where permitted.
To meet legal, regulatory, security and responsible gambling obligations.
To maintain records of consent and cookie preferences where required.

Cookie information may be combined with information you provide directly, information generated when you use our services or information received from service providers. Any use of personal information is subject to our Privacy Policy. We take reasonable steps to ensure that information is handled securely and only used for legitimate business, legal, security or service-related purposes.

Cookies do not change the outcome of games, determine whether a bet wins or loses, or guarantee that a particular promotion or service will be available. They are technical and informational tools used to operate, secure, measure and improve the website. You should never share account passwords or security codes with another person, even if a message appears to come from a website or service provider.

Session and persistent cookies

Session cookies are generally removed when you close your browser. They can be used to support a single visit, maintain a secure session or remember temporary information. Persistent cookies remain on your device for a set period or until you delete them. They may help recognise returning visitors, remember choices or measure activity over more than one visit. The duration of a cookie depends on its purpose and technical configuration.

4. Managing cookies and contacting us

You can usually control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a notification before a cookie is stored. You may also be able to manage optional cookies through a cookie banner or preference tool on the website.

The method for changing settings differs between browsers and devices. Please refer to the help or privacy section of your browser for instructions. If you use more than one browser or device, you may need to update your preferences separately on each one. Deleting or blocking cookies may affect the availability, security or performance of some website features, including account-related functions.

Cookie controls do not necessarily remove information that has already been collected or stored by us or by a third-party provider. They may also not prevent all forms of similar technology from operating. Where available, you should use the website's preference controls as well as your browser settings. You may be able to manage some advertising preferences through tools provided by relevant advertising platforms.

Updates to this policy

We may update this Cookies Policy when our website, services, technology, legal obligations or cookie practices change. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you remain informed about how cookies are used. If a change requires your consent, we will request it in accordance with applicable requirements.

Questions and further information

If you have a question about cookies, privacy or the way information is handled, please use the support or contact options made available through the Ipay9 Casino website. We may ask for enough information to understand and respond to your request, but you should avoid sending passwords, full payment details or other sensitive information through an unsecured message. Our Privacy Policy contains further information about personal information, your rights and how privacy-related requests may be handled.

This policy is intended to provide general information about website cookies. It does not replace any applicable terms, privacy notice, responsible gambling information or legal requirements that govern your use of Ipay9 Casino services.